Cancellation & Missed Appointment Policy

Our goal is to provide a quality service at an affordable price, in a timely manner. In order to be as efficient as possible with time while still providing top-level service, we have had to implement an appointment and cancellation policy. This policy enables us to better utilize available appointments for clients to start or continue laser tattoo removal treatments.

Cancellation of an Appointment

To be respectful of our other clients, and the staff at GO! Tattoo Removal, please be courteous and call the office promptly if you are unable to arrive on time at an appointment, or unable to keep the appointment. The time can then be reallocated to a client who needs treatment. If it is necessary to cancel your appointment or reschedule to a future date, we require at least 48 hours notice in advance.

How to Reschedule or Cancel Your Appointment

To reschedule or cancel an appointment, please call 484.648.0048. If you cannot reach a staff member please leave a detailed message in our voice mail, including your name, appointment time and date along with phone number. If you’d like to reschedule an appointment, please let us know the best time to return your call.

Late Cancellations

Any appointment in which you arrive more than 20 minutes late for, without calling ahead of time will be marked in our client records. Subsequent late arrivals will result in a $50.00 fee, due before following treatments are performed.

Any appointment that is rescheduled or canceled with less than 48 hours notice will be considered a no-show.

No-Show Policy

A no-show is someone who misses an appointment without calling in an adequate amount of time prior. No-shows inconvenience clients who wish to secure appointments and create holes in the schedule of the staff. A failure to arrive at the appointed time (No-Show) will result in a $100.00 fee charged to the credit card on file from scheduling an appointment.  If the card fails to process or not on file, payment is due upon the next appointment before further treatments are performed. Subsequent no-shows may lead to forfeiture of any pre-paid treatments or refusal to complete service by GO! Tattoo Removal.